HowTo: Dark Web Workflow
CyberHoot supports 3 forms of multi-factor authentication: Email, SMS, and Authenticator applications. This article explains how to set each up and provides a video overview of how to setup an authenticator application.
HowTo: Enable Multifactor Authentication within CyberHoot
CyberHoot supports 3 forms of multi-factor authentication: Email, SMS, and Authenticator applications. This article explains how to set each up and provides a video overview of how to setup an authenticator application.
CyberHoot’s API Documentation
Overview CyberHoot’s API allows for the following information to be pulled from the platform: Customers Managers Users Administrators Compliance Metrics Training Schedules Partner Settings Subscription Information More Information The CyberHoot …
Allow-Listing in ProofPoint (aka: safe-listing, white-listing)
Sending Attack emails to your users for Phish Testing requires writing an Allow-List for CyberHoot Mail relays exempting them from filtration by ProofPoint. This is true for all phish testing platforms.
HowTo: Add Automatic Clients in CyberHoot (or Convert Power Clients)
This video provides MSPs with instructions on how to add a new “Automatic” client to CyberHoot. Automatic Clients automate the delivery a single monthly security awareness training video and a quarterly phishing test by assignment with no intervention by the MSP at all. The only requirement for the MSP is that they manage user adds and deletes.
HowTo: Complete an Assignment-based Phishing Test
This video provides end users with an overview of the Phish Testing by assignment service in CyberHoot. It should be shared with anyone who is struggling to complete their phishing test by assignment.
HowTo: The Benefits and Setup of CyberHoot’s Assignment-Based Phish Testing
Phish testing has been punitive to employees and difficult for SMBs and MSPs to set up. It requires you to configure allow-lists, X-Headers, and PowerShell scripts. This video and how explains how to avoid all that hassle with automated assignment-based phish testing that is a positive learning experience for employees with zero administration and setup for SMBs or MSPs.
HowTo: Fix ‘My Assignment’ Link Issues (Looping)
Are your users having issues with an endless looping with authentication emails after trying to reach your ‘My Assignments’ page on CyberHoot? One common factor that causes these issues are …
Azure Integration Step 1: Add Enterprise Application
If you wish to watch our walkthrough video instead of reading through each step, click play below. Watch this video on YouTube HINT: If you can’t find something in Azure, …
Azure Integration Step 2: Azure Permissions
If you wish to watch our walkthrough video instead of reading through each step, click play below. Watch this video on YouTube HINT: If you can’t find something in Azure, …
Azure Integration Step 3: Create Client Secret
If you wish to watch our walkthrough video instead of reading through each step, click play below. Watch this video on YouTube HINT: If you can’t find something in Azure, …
HowTo: Optional Training Assignments
Overview CyberHoot provides the ability to optionally assign policies, videos, and programs to your users. Optional assignments provide the convenience of providing training to your users without the repeated reminders …
HowTo: Determine Roles in CyberHoot
Unique Roles (5) within the CyberHoot Tool: These five (5) roles are all mutually exclusive. Because you are a Manager, does not mean you are a user. Same for Administrators …
HowTo: Sales Module
Watch this video on YouTube Overview CyberHoot provides a free trial module for MSPs to pursue new cybersecurity business. This new CyberHoot Sales module enables MSPs to perform a quick …
HowTo: Add/Edit Human Resources (HR) Contacts
HR Contacts are edited and assigned under each Group. The processes to edit the HR contact for your MSP or your customers are below: Adding/Editing HR Contacts for Your MSP …
HowTo: Edit Billing Information in Nest Site
This article details how to setup and edit your billing information as a direct client of CyberHoot. Direct clients, who signed up for CyberHoot.com for services, live and operate on …
HowTo: Allow-List by X-Header in Exchange 2013, 2016, or Microsoft 365
Allow-Listing X-Headers is necessary in order for CyberHoot to send simulated phishing emails to bypass your mail filter. We recommend whitelisting by IP address or hostname but depending on your …
HowTo: CyberHoot – Azure Integration
This HowTo will walk you through how to set Microsoft Azure to allow CyberHoot to sync users, groups, and managers into the CyberHoot Training Platform. Here are the three main …
HowTo: Add CyberHoot’s RSS Feed
One of the greatest value contributions CyberHoot can make to any Business or Managed Service Provider is the wealth of Social Media content we produce. Our Cybrary contains over 500 …
HowTo: Setup a Traditional Attack-Based Phishing Test
Attack-based phishing tests are becoming less common as they are replaced with more positive, educational, and effective Assignment-based tests. This video and overview teaches you how to configure the attack-based phishing tests in CyberHoot. You should also consider switching to assignment-based in the future if possible.
HowTo: Share CyberHoot Surveys
This video will walk you through how to share a survey in CyberHoot once you have either created one or found one in our Survey Library to share with people. …
HowTo: Add a Local Client Administrator
This video outlines how to add a local Client Administrator to CyberHoot. This is not to be confused with adding an MSP Super User, which is outlined in this video …
HowTo: Add an MSP Super User
This video will give you step by step directions on how to add a Super User to CyberHoot’s multi-tenant SaaS platform. You typically want to add your own staff at …
HowTo: Add and Assign a New Video to a User Group
This video outlines step by step how to add a new video into CyberHoot and then assign that video to a specific user group. Make sure when adding a video …
HowTo: Navigate CyberHoot’s Dashboard Quick Links
This video gives you an overview of all the features available on CyberHoot’s dashboard. Watch this video to see where each button brings you and how to navigate the CyberHoot …
HowTo: Add a Policy to a Group
In this HowTo video you’ll learn how to assign a PDF document (policy, process, memorandum) to a specific group of users in your organization.
HowTo: Send All Non-Compliant Users an Assignment Reminder
To learn how to send users that haven’t completed their assignments an email reminder in less than the time it takes to brush your teeth, watch this very short informational …
HowTo: Review the Manager Compliance Report in Excel
Watch this HowTo video to get an overview of CyberHoot’s “Manager Compliance Report” that is sent out every Monday to all manager’s inboxes. You can now generate customized reports in …
HowTo: Edit CyberHoot Policy Templates for your Use
This video outlines how an MSP or Client admin can download and customize CyberHoot cybersecurity template policies to suite their purposes. The video reviews the important steps you need to …
HowTo: Allow-List CyberHoot – Personal Gmail Account
If you sign up to receive CyberHoot BootCamp as an individual, you may need to allow-list the CyberHoot Domain in your own personal Gmail account. Here’s the instructions in a …
HowTo: Allow-List CyberHoot’s Mail-Relays in O365
Before CyberHoot can email training assignments, policies, surveys, or phishing tests reliably to targeted email accounts, our mail relays need to be permitted to do so through whitelisting. Here’s how you do that in a few easy steps and videos.
HowTo: Create Your Own Unique Training Program
This video helps you create your own unique training program within CyberHoot. The video shows how to set a frequency at which your employees receive their training videos, how to …
HowTo: Clone/Assign Existing Training Programs from Program Library
This video outlines step-by-step how to clone a training program, assign a frequency at which the videos are being sent out to staff, and customize the training program if you …
HowTo: Delete A Training Program
This video outlines step-by-step how to delete a training program. Deleting a training program will get rid of the training program forever, whereas archiving a training program will allow you …
HowTo: Archive A Training Program
This video outlines step-by-step how to archive a training program. Archiving a training program is different from deleting a training program in the way that you are able to restore …
HowTo: Add a New Manager
This support HowTo video shows you exactly how to add a new manager into CyberHoot. Watch this video on YouTube For more instructional ‘HowTo’ videos, head over to our HowTo …
HowTo Add A New User Into CyberHoot
This HowTo video outlines how to add a single new user/employee into CyberHoot. If you would like to add multiple users/employees, we recommend using a CSV file, which is explained …
HowTo Restore an Archived User in a Training Program
This HowTo video outlines how to restore an archived user or employee in a Training Program. When an archived employee is restored to an active user, they regain all completed …
HowTo: Send User Outstanding Assignments
This HowTo video demonstrates how to resend all outstanding assignments to a single employee’s email address. Note: This email will contain links to ALL the employee’s outstanding assignments. It will …
HowTo: Complete Assignments with your E-Signature
This support HowTo video illustrates exactly how to electronically sign your name to complete any assignment in CyberHoot. Pro Tip: Make sure to type your name exactly as shown in …
HowTo: Move an Employee to a New Manager
This support HowTo video shows how to move a single user/employee to a new manager. If you wish to assign multiple users to different managers, please watch HowTo: Re-assign Multiple …
HowTo: Add a New PDF Policy
This HowTo provides instructions for uploading a PDF policy to CyberHoot to govern your employees.
HowTo Add CyberHoot Users with a CSV File
This support HowTo video outlines how to upload users by creating a CSV file and uploading it to CyberHoot for a bulk upload of users. This process is easier to …
HowTo: Add a New Client to CyberHoot
This video was created specifically for MSP’s with SuperUser access to CyberHoot and its multi-tenant deployments. Regular Administrators will not have access to these menus. This video provides you a …