Unique Roles (5) within the CyberHoot Tool:
Users: these accounts receive training
Managers: these accounts receive compliance reports for all users recursively below them (managers of managers are reported upon)
Group Leaders/HR Contact: these accounts receive optional HR escalation (email #4 for non-compliant users)
Client Administrator: these accounts can manipulate anything in a single client account
MSP Super Administrator: these accounts can change between all client accounts, can edit MSP Settings, and can do everything a client administrator can do.
For more instructional ‘HowTo’ videos, head over to our HowTo Library for more guidance. If you’re unsure where to start, review the following recommended videos and articles around common Administrator (or SuperAdministrator) pain points: