HowTo: Determine Roles in CyberHoot
Unique Roles (5) within the CyberHoot Tool: These five (5) roles are all mutually exclusive. Because you are a Manager, does not mean you are a user. Same for Administrators …
HowTo: Sales Module
Overview CyberHoot provides a free trial module for MSPs to pursue new cybersecurity business. This new CyberHoot Sales module enables MSPs to perform a quick security assessment of a potential …
HowTo: Add/Edit Human Resources (HR) Contacts
HR Contacts are edited and assigned under each Group. The processes to edit the HR contact for your MSP or your customers are below: Adding/Editing HR Contacts for Your …
HowTo: Edit Billing Information in Nest Site
This article details how to setup and edit your billing information as a direct client of CyberHoot. Direct clients, who signed up for CyberHoot.com for services, live and operate on …
HowTo: Edit ProofPoint’s Allow List Settings to ensure Email Delivery from CyberHoot
Overview Email protection vendors like ProofPoint can make it hard for cybersecurity companies that engage in Phish Testing to deliver their tests to employee inboxes. This article outlines the steps …
HowTo: Allow-List by X-Header in Exchange 2013, 2016, or Microsoft 365
Allow-Listing X-Headers is necessary in order for CyberHoot to send simulated phishing emails to bypass your mail filter. We recommend whitelisting by IP address or hostname but depending on your …
HowTo: CyberHoot – Azure Integration
This HowTo will walk you through how to set Microsoft Azure to allow CyberHoot to sync users, groups, and managers into the CyberHoot Training Platform. Here are the three main …
HowTo: Add CyberHoot’s RSS Feed
One of the greatest value contributions CyberHoot can make to any Business or Managed Service Provider is the wealth of Social Media content we produce. Our Cybrary contains over 500 …
HowTo: Setup A Phishing Campaign
This video will walk you through how to setup a phishing campaign in CyberHoot. Ensure you read our HowTo articles on whitelisting to ensure the emails reach you and your …
HowTo: Share CyberHoot Surveys
This video will walk you through how to share a survey in CyberHoot once you have either created one or found one in our Survey Library to share with people. …
HowTo: Find BitLocker Recovery Key
This video outlines step by step how to find your BitLocker Recovery Key on your computer. Visit https://cyberhoot.com/howto/ for all of our HowTo instructional videos. Watch this video on YouTube
HowTo: Add a Local Client Administrator
This video outlines how to add a local Client Administrator to CyberHoot. This is not to be confused with adding an MSP Super User, which is outlined in this video …
HowTo: Add an MSP Super User
This video will give you step by step directions on how to add an MSP Super User. You would want to add your own staff at an MSP as Super …
HowTo: Add and Assign a New Video to a User Group
This video outlines step by step how to add a new video into CyberHoot and then assign that video to a specific user group. Make sure when adding a video …
HowTo: Navigate CyberHoot’s Dashboard Quick Links
This video gives you an overview of all the features available on CyberHoot’s dashboard. Watch this video to see where each button brings you and how to navigate the CyberHoot …
HowTo: Add a Policy to a Group
In this HowTo video you’ll learn how to assign a PDF document (policy, process, memorandum) to a specific group of users in your organization.
HowTo: Send All Non-Compliant Users an Assignment Reminder
To learn how to send users that haven’t completed their assignments an email reminder in less than the time it takes to brush your teeth, watch this very short informational …
HowTo: Review the Manager Compliance Report in Excel
Watch this HowTo video to get an overview of CyberHoot’s “Manager Compliance Report” that is sent out every Monday to all manager’s inboxes. httpv://www.youtube.com/watch?v=embed/8fi-kj-61uE
HowTo: Edit CyberHoot Policy Templates for your Use
This video outlines how an MSP or Client admin can download and customize CyberHoot cybersecurity template policies to suite their purposes. The video reviews the important steps you need to …
CyberHoot’s Email-Relay IP Addresses, Domains, and White-list Articles:
This article is simply a reference for the IP Addresses and Domain names of CyberHoot. If you’re seeking how to Whitelist by IP address or Domain name please see the …
HowTo: Allow-List in Barracuda
If you’re utilizing Barracuda’s Email Security Gateway, you can white-list CyberHoot IP Addresses and Domain Name to allow our simulated phishing test emails and training notifications to get through to …
HowTo: Allow-List CyberHoot in your own Personal Gmail Account
If you sign up to receive CyberHoot BootCamp as an individual, you may need to allow-list the CyberHoot Domain in your own personal Gmail account. Here’s the instructions in a …
HowTo: Allow-List CyberHoot’s Domain Name and IP Addresses – G-Suite
New CyberHoot businesses need to allow our training and phishing emails to reach their user’s inboxes directly. This article describes the two steps needed to make this happen. Note: If …
HowTo: Access MyCyberHoot
This video walks you through how to access MyCyberHoot. This feature can be accessed in two ways: By clicking the “My CyberHoot” link found near the bottom of each CyberHoot …
HowTo: Allow-List CyberHoot’s Mail-Relays in O365
Before CyberHoot can email training assignments, policies, surveys, or phishing tests reliably to targeted email accounts, our mail relays need to be permitted to do so through whitelisting. Here’s how you do that in a few easy steps and videos.
HowTo: Allow-List CyberHoot’s Mail-Relay IP Address – Mimecast
This HowTo video will walk you through how to allow-list CyberHoot’s Mail-Relay IP Address in the email system of Mimecast. The required IP address and Domain name information is found …
HowTo: Create Your Own Unique Training Program
This video outlines how to create your own unique training program within CyberHoot. The video shows how to set a frequency at which your employees receive their training videos, how …
HowTo: Clone/Assign Existing Training Programs from Program Library
This video outlines step-by-step how to clone a training program, assign a frequency at which the videos are being sent out to staff, and customize the training program if you …
HowTo: Delete A Training Program
This video outlines step-by-step how to delete a training program. Deleting a training program will get rid of the training program forever, whereas archiving a training program will allow you …
HowTo: Archive A Training Program
This video outlines step-by-step how to archive a training program. Archiving a training program is different from deleting a training program in the way that you are able to restore …
HowTo: Add a New Manager
This support HowTo video shows you exactly how to add a new manager into CyberHoot. Watch this video on YouTube
HowTo Add A New User Into CyberHoot
This HowTo video outlines how to add a single new user/employee into CyberHoot. If you would like to add multiple users/employees, we recommend using a CSV file, which is explained …
HowTo Restore an Archived User in a Training Program
This HowTo video outlines how to restore an archived user or employee in a Training Program. When an archived employee is restored to an active user, they regain all completed …
HowTo: Send Reminder to Employee With Outstanding Assignments
This HowTo video demonstrates how to resend all outstanding assignments to a single employee’s email address. Note: This email will contain links to ALL the employee’s outstanding assignments. It will also …
HowTo: Complete Assignments with your E-Signature
This support HowTo video illustrates exactly how to electronically sign your name to complete any assignment in CyberHoot. Pro Tip: Make sure to type your name exactly as shown in …
HowTo: Move an Employee to a New Manager
This support HowTo video shows how to move a single user/employee to a new manager. If you wish to assign multiple users to different managers, please watch HowTo: Re-assign Multiple …
HowTo: Add a New PDF Policy
This HowTo provides instructions for uploading a PDF policy to CyberHoot to govern your employees.
HowTo Add CyberHoot Users with a CSV File
This support HowTo video outlines how to upload users by creating a CSV file and uploading it to CyberHoot for a bulk upload of users. This process is easier to …
HowTo Setup Two-Factor Authentication in LastPass
What is Two-Factor or Multi-Factor Authentication? Multi-Factor, also known as Two-Factor Authentication (aka: MFA and 2FA) is the gold standard for strong authentication. Banks mandate its use when logging into …
HowTo: Add a New Client to CyberHoot
This video was created specifically for MSP’s with SuperUser access to CyberHoot and its multi-tenant deployments. Regular Administrators will not have access to these menus. This video provides you a …
