HowTo: Add/Edit Human Resources (HR) Contacts

21st June 2025 | HowTo, Platform HowTo: Add/Edit Human Resources (HR) Contacts

HR Contacts are edited and assigned under each Group. The process to update the HR Contact for your MSP or a customer is outlined below:

  1. Log in to your site (MSPName.CyberHoot.com)
  2. Click the two arrows icon in the top right corner that says ‘switch customers’ when hovering over it
  3. Select the customer you’d like to make changes to
  4. Click Admin in the top right corner
  5. Select User-Group-Manager
  6. Find the Group you’d like to edit
  7. Click on the pencil icon on the right side
  8. Enter HR Contact’s: First Name, Last Name, Email Address
  9. Save
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