Platform resources involving CyberHoot.
Before CyberHoot can email training assignments, policies, surveys, or phishing tests reliably to targeted email accounts, our mail relays need to be permitted to do so through whitelisting. Here’s how you do that in a few easy steps and videos.
How to Allow-list in AppRiver If you’re using AppRiver’s SpamLab spam filtering, you can add CyberHoot to your whitelist to ensure that our simulated phishing test emails and training notifications …
These steps will guide you on how to restore an archived user. How to restore local archived users on the Power Platform: Upon login to the Power Platform select the customer you wish to …
These instructions will guide you through the process of sending reminders for outstanding assignments to all users. Please note that the system will only send emails to users who have …
This support HowTo video shows how to move a single user/employee to a new manager. If you wish to assign multiple users to different managers, please watch HowTo: Re-assign Multiple …
CyberHoot supports 3 forms of multi-factor authentication: Email, SMS, and Authenticator applications. This article explains how to set each up and provides a video overview of how to setup an authenticator application.
This video provides end users with an overview of the Phish Testing by assignment service in CyberHoot. It should be shared with anyone who is struggling to complete their phishing test by assignment.
These steps will show you how to send a nudge to all non-compliant users. In the Power Platform: Click on Users under the selected customer. Click on the ellipsis (…) …
These instructions provide a step-by-step walkthrough on how to upload a new video to CyberHoot and assign it to a specific user group. Important: When adding a video, do not …
These instructions provide a step-by-step guide for adding a Super Admin to CyberHoot’s multi-tenant Power Platform. As an MSP, it’s common to assign your own staff as Super Admin to …
These steps outline how to add a local Client Administrator to CyberHoot under the Power Platform. This is not to be confused with adding an MSP Super User, which is …
CyberHoot delivers tremendous value to businesses and Managed Service Providers (MSPs) through a steady stream of high-quality cybersecurity content. By tapping into our RSS feed, you can keep your team …
This article details how to setup and edit your billing information in CyberHoot’s Power platform. Once you’ve logged in to CyberHoot, click on your name in the top right. Next, …
HR Contacts are edited and assigned under each Group. The process to update the HR Contact for your MSP or a customer is outlined below: Log in to your site …
Unique Roles within CyberHoot There are five distinct roles within the CyberHoot platform. These roles are mutually exclusive, being assigned one role does not automatically grant permissions of another. For example, …
Overview CyberHoot gives you the flexibility to assign policies, videos, and programs to your users as optional learning resources. These assignments are ideal for offering valuable training without triggering repeated …
Are your users having issues with an endless looping with authentication emails after trying to reach your ‘My Assignments’ page on CyberHoot? One common factor that causes these issues are …
Phish testing has been punitive to employees and difficult for SMBs and MSPs to set up. It requires you to configure allow-lists, X-Headers, and PowerShell scripts. This video and how explains how to avoid all that hassle with automated assignment-based phish testing that is a positive learning experience for employees with zero administration and setup for SMBs or MSPs.
A super admin is an administrator for all customers under an MSP. This quick guide walks you through the easy steps to create a super admin account.
Overview CyberHoot’s API allows for the following information to be pulled from the platform: Customers Managers Users Administrators Compliance Metrics Training Schedules Partner Settings Subscription Information Email Logs Reporting More …
Microsoft Azure / Entra allows you to define Managers for each employee entry in Azure AD. This helps CyberHoot and Clients maintain high compliance as CyberHoot will automatically notify Managers when employees are non-compliant both through weekly reports and by CC’ing Managers on a Due Date email sent to employees who have not completed their assignments.
CyberHoot supports 3 forms of multi-factor authentication: Email, SMS, and Authenticator applications. This article explains how to set each up and provides a video overview of how to setup an authenticator application.
This video provides MSPs with instructions on how to add a new “Automatic” client to CyberHoot. Automatic Clients automate the delivery a single monthly security awareness training video and a quarterly phishing test by assignment with no intervention by the MSP at all. The only requirement for the MSP is that they manage user adds and deletes.
Sending Attack emails to your users for Phish Testing requires writing an Allow-List for CyberHoot Mail relays exempting them from filtration by ProofPoint. This is true for all phish testing platforms.
This blog post includes quick-start videos to help new users navigate CyberHoot’s Autopilot Platform, covering your dashboard, automation tools, training, phishing, dark web scans, and reporting insights.
This blog post includes quick-start videos to help new users navigate CyberHoot’s Power Platform, covering your dashboard, automation tools, policies, training, phishing, dark web scans, product modules, and reporting insights.
Learn how to quickly add users to your organization through Entra ID. This step-by-step guide simplifies user onboarding and helps you manage access securely.
This article explains how to securely offboard users by archiving them in a few simple steps, keeping your environment clean and compliant.
Quickly sync your Google Workspace users with CyberHoot using our step-by-step guide. This article walks you through enabling sync, selecting users, and automating onboarding—saving you time and ensuring accuracy.
Adding customers is easy with the 5 step wizard. This article goes into the basic details of adding your customers into CyberHoot.
Microsoft GCC Azure Sync requires an Enterprise Application currently within CyberHoot. This article explains how to set this up.
Allow-Listing X-Headers is necessary in order for CyberHoot to send simulated phishing emails to bypass your mail filter. We recommend whitelisting by IP address or hostname but depending on your …
This HowTo article shows how to allow-list Avanan in Google Workspace.
This HowTo article shows how to allow-list Avanan in Microsoft O365.
This HowTo article shows how to manually send “Welcome Emails” within CyberHoot’s Power and Autopilot platforms.
This video helps you create your own unique training program within CyberHoot. The video shows how to set a frequency at which your employees receive their training videos, how to …
This video outlines step-by-step how to clone a training program, assign a frequency at which the videos are being sent out to staff, and customize the training program if you …
This HowTo provides instructions for uploading a PDF policy to CyberHoot to govern your employees.
This support HowTo video outlines at a high level, the three different methods you can use to add users to CyberHoot’s Power/Partner platform. Watch this video on YouTube For more …
