HowTo: Fix ‘My Assignment’ Link Issues (Looping)
Are your users having issues with an endless looping with authentication emails after trying to reach your ‘My Assignments’ page on CyberHoot? One common factor that causes these issues are …
HowTo: Add A Public Survey To Your Company Website
Overview CyberHoot provides a powerful Survey module within its platform to allow MSPs and SMBs to create dynamic surveys to collect information from their customers and employees. One great way …
HowTo: Determine Roles in CyberHoot
Unique Roles (5) within the CyberHoot Tool: These five (5) roles are all mutually exclusive. Because you are a Manager, does not mean you are a user. Same for Administrators …
HowTo: Edit ProofPoint’s Allow List Settings
Overview Email protection vendors like ProofPoint can make it hard for cybersecurity companies that engage in Phish Testing to deliver their tests to employee inboxes. This article outlines the steps …
HowTo: Allow-List by X-Header in Exchange 2013, 2016, or Microsoft 365
Allow-Listing X-Headers is necessary in order for CyberHoot to send simulated phishing emails to bypass your mail filter. We recommend whitelisting by IP address or hostname but depending on your …
HowTo: CyberHoot – Azure Integration
This HowTo will walk you through how to set Microsoft Azure to allow CyberHoot to sync users, groups, and managers into the CyberHoot Training Platform. Here are the three main …
HowTo: Add CyberHoot’s RSS Feed
One of the greatest value contributions CyberHoot can make to any Business or Managed Service Provider is the wealth of Social Media content we produce. Our Cybrary contains over 500 …
HowTo: Setup a Traditional Attack-Based Phishing Test
Attack-based phishing tests are becoming less common as they are replaced with more positive, educational, and effective Assignment-based tests. This video and overview teaches you how to configure the attack-based phishing tests in CyberHoot. You should also consider switching to assignment-based in the future if possible.
HowTo: Share CyberHoot Surveys
This video will walk you through how to share a survey in CyberHoot once you have either created one or found one in our Survey Library to share with people. …
HowTo: Find BitLocker Recovery Key
This video outlines step by step how to find your BitLocker Recovery Key on your computer. Visit https://cyberhoot.com/howto/ for all of our HowTo instructional videos. https://www.youtube.com/watch?v=twpRetgsxjk&feature=emb_logo For more instructional ‘HowTo’ …
HowTo: Add a Local Client Administrator
This video outlines how to add a local Client Administrator to CyberHoot. This is not to be confused with adding an MSP Super User, which is outlined in this video …
HowTo: Add an MSP Super User
This video will give you step by step directions on how to add an MSP Super User. You would want to add your own staff at an MSP as Super …
HowTo: Add and Assign a New Video to a User Group
This video outlines step by step how to add a new video into CyberHoot and then assign that video to a specific user group. Make sure when adding a video …
HowTo: Navigate CyberHoot’s Dashboard Quick Links
This video gives you an overview of all the features available on CyberHoot’s dashboard. Watch this video to see where each button brings you and how to navigate the CyberHoot …
HowTo: Add a Policy to a Group
In this HowTo video you’ll learn how to assign a PDF document (policy, process, memorandum) to a specific group of users in your organization.
HowTo: Send All Non-Compliant Users an Assignment Reminder
To learn how to send users that haven’t completed their assignments an email reminder in less than the time it takes to brush your teeth, watch this very short informational …
HowTo: Review the Manager Compliance Report in Excel
Watch this HowTo video to get an overview of CyberHoot’s “Manager Compliance Report” that is sent out every Monday to all manager’s inboxes. You can now generate customized reports in …
HowTo: Edit CyberHoot Policy Templates for your Use
This video outlines how an MSP or Client admin can download and customize CyberHoot cybersecurity template policies to suite their purposes. The video reviews the important steps you need to …
HowTo: Allow-List in Barracuda
If you’re utilizing Barracuda’s Email Security Gateway, you can white-list CyberHoot IP Addresses and Domain Name to allow our simulated phishing test emails and training notifications to get through to …
HowTo: Allow-List CyberHoot’s Domain Name and IP Addresses – G-Suite
New CyberHoot businesses need to allow our training and phishing emails to reach their user’s inboxes directly. This article describes the two steps needed to make this happen. Note: If …
HowTo: Access My Assignments
This video walks you through how to access ‘My Assignments‘. When you visit your assignments here you can view outstanding assignments and complete them, you can re-watch previous training videos …
HowTo: Allow-List CyberHoot’s Mail-Relays in O365
Before CyberHoot can email training assignments, policies, surveys, or phishing tests reliably to targeted email accounts, our mail relays need to be permitted to do so through whitelisting. Here’s how you do that in a few easy steps and videos.
HowTo: Allow-List CyberHoot’s Mail-Relay IP Address – Mimecast
This HowTo video will walk you through how to allow-list CyberHoot’s Mail-Relay IP Address in the email system of Mimecast. The required IP address and Domain name information is found …
HowTo Setup Two-Factor Authentication in LastPass
What is Two-Factor or Multi-Factor Authentication? Multi-Factor, also known as Two-Factor Authentication (aka: MFA and 2FA) is the gold standard for strong authentication. Banks mandate its use when logging into …
