Remote Desktop Protocol (RDP) is software commonly used by customer support representatives to remotely take over full control of a customer’s desktop and fix the issues on their computer. Issues arise with this software due to hackers using it for malicious purposes, such as when a hacker convinces an employee they are a customer support representative and have a victim activate RDP so the hacker can fix their “infected” computer. The hacker will then take over full control of the computer, allowing them access to everything on that system.
In order to not fall victim to a RDP-based attack, you need to be doing these things to protect your sensitive information:
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