Internet Service Provider (ISP)

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An Internet Service Provider (ISP) is a company that provides access to the Internet to both personal and business customers. ISPs make it possible for their customers to surf the web, shop online, make VOIP phone calls, conduct business, and connect with family and friends for a fee. ISPs may also provide other services including email services, domain registration, web hosting, and security packages. An ISP may also be referred to as an information service provider, a storage service provider, an INternet Service Provider (INSP), or any combination of these three based on the services the company offers.

Many of the largest ISPs are also large telecommunications companies that provide a wide array of services. For example, in addition to data and broadband Internet services, AT&T provides local and long-distance telephone services, managed networking, telecommunications equipment, and feature film, television, and gaming production and distribution.

Verizon Communications is another large ISP that has a diversified range of services. The conglomerate offers local and long-distance voice, as well as broadband video, data center and cloud services, and security and managed network services.

What does this mean for an SMB or MSP?
Your organization already likely has a relationship with an ISP to be able to read articles like this and conduct your business. If you’re looking to evaluate other options, this article can help you determine what is best for your business. 
With many businesses working online with remote workers these days, the importance of an office Internet connection (or a redundant connection to a secondary ISP) is of lower importance to many companies out there. However, if you perform mission-critical services across your ISP connection, you may wish to consider a secondary ISP connection. There are exciting new alternatives that include Satellite-based solutions (check out Starlink).
Differences between a Router and a Modem (and a 2-in-2 device)
Home users and IT departments need to understand the differences between a Modem and a Router.  Each provides very important functionality for Internet connectivity.  As outlined in this article, a modem connects your home network to the Internet while a router is the middle person between your home network and the Internet.  Your home router connects all of your internal IoT devices to the Modem.  The modem carries a unique Internet IP address that identifies all traffic to and from the Internet to your location.  Many devices combing these features into a single device.
Additional Cybersecurity Recommendations

Additionally, these recommendations below will help you and your business stay secure with the various threats you may face on a day-to-day basis. All of the suggestions listed below can be gained by hiring CyberHoot’s vCISO Program development services.

  1. Govern employees with policies and procedures. You need a password policy, an acceptable use policy, an information handling policy, and a written information security program (WISP) at a minimum.
  2. Train employees on how to spot and avoid phishing attacks. Adopt a Learning Management system like CyberHoot to teach employees the skills they need to be more confident, productive, and secure.
  3. Test employees with Phishing attacks to practice. CyberHoot’s Phish testing allows businesses to test employees with believable phishing attacks and put those that fail into remedial phish training.
  4. Deploy critical cybersecurity technology including two-factor authentication on all critical accounts. Enable email SPAM filtering, validate backups, and deploy DNS protection, antivirus, and anti-malware on all your endpoints.
  5. In the modern Work-from-Home era, make sure you’re managing personal devices connecting to your network by validating their security (patching, antivirus, DNS protections, etc) or prohibiting their use entirely.
  6. If you haven’t had a risk assessment by a 3rd party in the last 2 years, you should have one now. Establishing a risk management framework in your organization is critical to addressing your most egregious risks with your finite time and money.
  7. Buy Cyber-Insurance to protect you in a catastrophic failure situation. Cyber-Insurance is no different than Car, Fire, Flood, or Life insurance. It’s there when you need it most.

All of these recommendations are built into CyberHoot the product or CyberHoot’s vCISO Services. With CyberHoot you can govern, train, assess, and test your employees. Visit and sign up for our services today. At the very least continue to learn by enrolling in our monthly Cybersecurity newsletters to stay on top of current cybersecurity updates.

To learn more about Internet Service Providers (ISPs), watch this short 3-minute video:

CyberHoot does have some other resources available for your use. Below are links to all of our resources, feel free to check them out whenever you like: 

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