New CyberHoot businesses need to allow our training and phishing emails to reach their user’s inboxes directly. This article describes the two steps needed to make this happen.
Note: If you wish to create an allow-list just for yourself personally (not for your company’s whole domain) then visit this HowTo: Allow-List CyberHoot in your Own Personal Gmail Account.
Sometimes, there are additional filters that require you allow-list by IP addresses. For CyberHoot:
7. Click Save.
Important Note: If you’re using a 3rd party SPAM provider you will need to Allow-list the domain and/or IP Address in that solution which filters all email before forwarding it to Google Mail accounts.
This method of allow-listing is to prevent the following Google banners from appearing in your user’s inbox when they receive a simulated phishing test from CyberHoot:
This message seems dangerous
Be careful with this message
We have found that this process exempts CyberHoot simulated phishing emails from the Gmail banner warnings. However, this is not documented by Google as an allow-list recommendation.
Additional Reading: Whitelists and Blacklists – What are they and how do they affect deliverability?
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