Unique Roles within CyberHoot
1. Users
These accounts are assigned to individuals who receive security training content.
They do not have access to administrative or reporting functions.
2. Managers
These accounts receive compliance reports for all Users recursively beneath them in the organizational structure.
Managers of other Managers are included in the reporting hierarchy.
3. HR Contacts
These accounts are designated to receive HR escalation notifications.
Specifically, they receive notification which is triggered for Users who remain non-compliant after prior reminders.
4. Client Administrator
These accounts have full administrative control within a single client account.
They can manage Users, Managers, and HR Contacts, as well as configure client-specific settings.
5. MSP Super Administrator
These accounts have comprehensive administrative control across all client accounts within the MSP’s domain.
Capabilities include:
Switching between all client accounts
Editing MSP-wide settings
Performing all actions available to a Client Administrator