Ever had your phone suddenly lose service for no reason, followed by a flood of “reset your password” emails?
If so, you may have been the target of a SIM swapping attack: a cyber scam that’s stealing identities, draining bank accounts, and taking over online lives.
But don’t worry. With a few smart moves (and some help from your mobile carrier), you can protect yourself and your phone number like a digital ninja. Let’s dive in.
SIM swapping (also known as a SIM hijack) is when a cybercriminal tricks your mobile carrier into transferring your phone number to their own SIM card or device.
Once they control your number, they can potentially intercept SMS-based two-factor authentication (2FA) codes and access your:
It’s like giving a thief the keys to your digital kingdom.
The good news? U.S. carriers are finally stepping up.
Following growing reports of SIM-based fraud, AT&T, Verizon, T-Mobile, and even Mint Mobile now offer user-controlled SIM protections, meaning you decide when and how your SIM can be changed.
Here’s what each carrier offers and how you can activate these protections.
Verizon: SIM Protection & Number Lock
Verizon gives you two great features:
Where to turn it on:
T‑Mobile (and Metro by T‑Mobile): Enhanced SIM Security
T-Mobile overhauled its SIM protection system in 2025 and now offers:
This upgrade puts control in the user’s hands, no more backend-only protections.
Mint Mobile: Number Lock
Even Mint Mobile offers protection now:
Note: Some users report that social engineering attacks still bypassed these protections. So while helpful, this shouldn’t be your only line of defense.
AT&T: Wireless Account Lock & Transfer PIN
AT&T has added:
Where to activate: MyAT&T app under “Wireless Account Lock.”
Pro tip: Re-enable the lock immediately after making any changes.
Even with carrier protections, criminals still find ways to trick support reps or buy insider access. Here’s how to stack your defenses:
1. Enable SIM Lock Settings (Today!)
Use your carrier’s app or website to lock your SIM and number. This is your first and easiest step toward safety.
2. Set a SIM PIN on Your Phone
This is different from your screen passcode. A SIM PIN blocks access if your SIM is physically removed and used elsewhere.
3. Stop Using SMS for Two-Factor Authentication
SMS 2FA is easy to intercept. Instead, use:
These can’t be hijacked with a phone number alone.
4. Watch for Carrier Alerts
If your carrier sends you an SMS or email about a security setting change you didn’t request, act fast.
5. Lock Down Your Personal Info
Those “fun” social media quizzes, like your royal name (first pet + street name), are goldmines for hackers. They mimic security questions used to reset your accounts. Avoid them like the plague they are.
Pro Tip:
Your “wizard name” isn’t worth your bank account.
6. Adopt Passkeys stored in a Password Manager.
Switch to Passkey authentication which eliminates the need for usernames and passwords combined with MFA of any kind. It replaces the entire authentication process with a method equally as strong as Username +password +secure MFA. That’s right! It is the future of strong authentication.
Passkeys are a modern replacement for passwords, and they significantly reduce the risk of SIM swap-based account takeovers. Here’s why:
No SMS codes to intercept: Passkeys rely on public-private key cryptography and are tied to your device or biometrics (e.g., Face ID, fingerprint).
They can’t be phished or reused: A passkey only works from your device and only with the original site/app.
SIM swap is irrelevant: Controlling your phone number gives the attacker nothing if your accounts don’t rely on SMS.
SIM swapping isn’t just a hypothetical threat, it’s happening every day to everyday people.
Thankfully, carriers are now offering the tools to fight back, but only if you turn them on.
So remember:
The power to protect your digital life is literally in your hands.
Sources and Additional Reading:
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