Privacy Policy

Last Updated: March 4, 2025

1. Introduction

CyberHoot, LLC (hereinafter referred to as “CyberHoot,” “we,” “us,” or “our”) is committed to protecting the privacy and security of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and protect personal data and outlines the rights individuals have regarding their personal information.

CyberHoot upholds the principles of data privacy and security regardless of the country of origin of our users. We comply with applicable data protection regulations, including:

  • California Consumer Privacy Act (CCPA) – United States
  • General Data Protection Regulation (GDPR) – European Union
  • Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
  • Australian Privacy Act (APA) – Australia

Our commitment ensures transparency, accountability, and responsible data management across all jurisdictions where our services are used.

2. Data Controller and Contact Information

CyberHoot, LLC operates as the data controller for personal data collected through our website and services. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

For EU residents, if required under GDPR Article 27, CyberHoot will appoint a representative in the EU for handling data protection inquiries.

3. Personal Data We Collect

We collect personal data necessary to provide and improve our services, including:

  • Identity Data: First and last names of users, managers, and human resources personnel.
  • Contact Data: Email addresses, phone numbers, and entity addresses.
  • Financial Data: Billing information and, if applicable, credit card details for service purchases.
  • Technical Data: IP addresses, timestamps, and electronic signatures to document policy acknowledgments.

4. How We Collect Personal Data

We collect personal data through:

  • Direct Interactions: Data provided voluntarily via forms, surveys, and electronic signatures.
  • Automated Technologies: Technical data such as IP addresses collected during website interactions.

5. Purpose and Legal Basis for Processing Personal Data

We process personal data for specific purposes, based on the following legal grounds:

  • Service Delivery: Operating our website, providing services, and tracking compliance with assigned training.
    • Legal Basis: Performance of a contract (GDPR, PIPEDA, APA)
  • Communication: Informing users about products, services, surveys, or research opportunities.
    • Legal Basis: Legitimate interests (GDPR, PIPEDA, APA)
  • Legal Compliance: Adhering to applicable laws, responding to legal requests.
    • Legal Basis: Compliance with a legal obligation (GDPR, PIPEDA, APA, CCPA)
  • Security and Fraud Prevention: Protecting user data, ensuring system security, preventing unauthorized access.
    • Legal Basis: Legitimate interests (GDPR, PIPEDA, APA)

For U.S. residents under CCPA, CyberHoot does not sell personal information but provides mechanisms to opt out of data sharing as required.

6. Data Sharing and Disclosure

We do not sell, rent, or lease personal data to third parties. However, we may disclose personal data:

  • Legal Compliance: To comply with laws, regulations, or lawful requests.
  • Protection of Rights: To protect the rights, property, or safety of CyberHoot, our users, or the public.
  • Service Providers: With trusted third-party vendors that assist in service delivery under strict confidentiality agreements.

7. International Data Transfers

As a U.S.-based company, personal data collected may be transferred and processed in the United States. To comply with GDPR, PIPEDA, and APA, we implement Standard Contractual Clauses (SCCs) or other legally approved safeguards for data transfers.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, financial, and business requirements. Retention periods are based on:

  • Legal obligations (e.g., tax and audit compliance)
  • Service delivery needs (e.g., ongoing access to training history)
  • User requests (e.g., deletion or rectification)

9. Data Subject Rights

Depending on your jurisdiction, you have rights over your personal data, including:

  • Right to Access – Request access to personal data we hold about you.
  • Right to Rectification – Request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to Be Forgotten) – Request deletion of data under certain conditions.
  • Right to Restrict Processing – Request processing limitations in specific cases.
  • Right to Data Portability – Request a structured, machine-readable copy of your data.
  • Right to Object – Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent – Withdraw consent for data processing at any time.

CCPA-Specific Rights (U.S. Residents Only):

  • Right to Opt-Out of Data Sharing: You may request that we do not share your data with third parties for business purposes.
  • Right to Non-Discrimination: We will not discriminate against users who exercise their data rights.

To exercise these rights, contact support@cyberhoot.com. We will respond within 30 days (GDPR, PIPEDA, APA) or 45 days (CCPA).

10. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure. Security measures include:

  • Encryption of sensitive data
  • Access control mechanisms
  • Regular security audits

11. Children’s Privacy

CyberHoot does not knowingly collect personal data from children under 13 (U.S.) or under 16 (EU, Canada, Australia) without verifiable parental consent. If we become aware of such data collection, we will delete it promptly.

12. Use of Cookies and Tracking Technologies

Our website uses cookies and tracking technologies for:

  • Essential Website Functionality
  • Analytics and Performance Improvements
  • Personalization

CyberHoot relies on cookies stored in your browser. If you block CyberHoot cookies, some website functionality may not work.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws, regulations, or business practices. Updates will be published on our website, and where required, we will notify users via email.

If you have any privacy concerns or wish to exercise your rights, please contact us at support@cyberhoot.com.

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